CRICOS Course Code: 099837C

With this qualification you will possess the skills and knowledge to administer and manage information and communications technology (ICT) support in small-to- medium enterprises (SMEs) using a wide range of general ICT technologies.

Working at this level you will be able to provide a broader rather than specialised ICT support function, applying a wide range of higher level technical skills in ICT areas such as networking, IT support, database development, programming and web development.

Entry Requirements
Enrolment of participants will be subject to meeting the following requirements:

  • Must be 18 years of age or over
  • Successful completion of Year 12 or equivalent
  • Must have IELTS 5.5 or equivalent (For International Student)


Units of Study 

BSBSUS501 Develop workplace policy and procedures for sustainability
BSBWHS501 Ensure a safe workplace
ICTICT509 Gather data to identify business requirements
ICTICT517 Match ICT needs with the strategic direction of the enterprise
ICTDBS502 Design a database
ICTICT418 Contribute to copyright, ethics and privacy in an ICT environment
ICTNWK536 Plan, implement and test enterprise communication solutions
ICTNWK504 Design and implement an integrated server solution
ICTNWK509 Design and implement a security perimeter for ICT networks
ICTNWK511 Manage network security
ICTPMG501 Manage ICT projects
ICTPRG532 Apply advanced object-oriented language skills
ICTPRG527 Apply intermediate object-oriented language skills
ICTSAS501 Develop, implement and evaluate an incident response plan
ICTSAS505 Review and update disaster recovery and contingency plans
ICTSAS509 Provide client ICT support services
ICTSUS501 Implement server virtualisation for a sustainable ICT system
ICTWEB502 Create dynamic web pages
ICTWEB505 Develop complex web page layouts
ICTWEB516 Research and apply emerging web technology trends



Course Duration: 78 weeks (6 Terms)
$2500 * 6 Terms = $15,000
$100 * 6 Terms = $600 (Material Fees)
$400 (Enrolment Fees)

Career Pathways

  • Information Systems Office Manager
  • Office Systems Administrator
  • IT Office Manager
  • IT Systems Administrator
  • Systems Manager